The 5 Customer Happiness Metrics You Should Be Tracking
Early on, we decided “customer love” was a requirement, not an option. For many companies, the goal to treat customers...
What Startups Can Learn About Marketing From the Food and Beverage Industry
Whether you are trying to transform transportation in the tech industry or sling a new cocktail in the restaurant industry,...
How to Really Make Your Pitch Stick and Story Resonate
As the CEO of one of the world’s leading schools for business storytelling, I have seen thousands of pitches during the past...
Why Explainable AI Will Be the Next Big Disruptive Trend in Business
Currently, much of machine learning is opaque, a genuine black box. Machines may be given an extraordinarily complex task and...
LA Tech Week in Review
It was a big week in LA tech with close to $150M in funding.
Famous Robots and the Rise of Speech Technology
It’s no coincidence that the list of 100 greatest robot movies of all time consists mainly of movies during or...
How Law School Changed My Perception of Entrepreneurship
The decision to go to law school was an easy one for me; it had been my dream since I...
How to Identify Influencers That Will Boost Your SEO Efforts
A good ranking on Google’s search engine results page is invaluable. This is something that almost every marketer understands and...
The Key to Better Connecting With Your Customers
Customer service is the backbone of any business. As the front line of contact with your audience, it is paramount...
The Trick to Attracting Millennials to Your Startup Brand
It used to be that decent pay, a flashy car and a suite of benefits were the simple ingredients needed...